Increasing competition and a multitude of new online market places and distribution channels are only a few of the challenges retailers encounter. Proper labor allocation and management are essential to the success of a retail organization when dealing with a workforce that is spread among a large number of geographic areas. Decisive's Retail Services Group has assisted a number of the world's largest retailers develop and execute a strategic plan that incorporates workforce management technology and industry best practices and procedures.

We are experienced in assisting our retail customers deliver a high degree of customer satisfaction while limiting labor expense and associated overhead through workforce management solutions. Decisive guides our client's through the process of assessing current and future requirements, identifying the correct workforce management solution and implementing the technology to leverage all of its functionality. This maximizes labor efficiency and through labor analytics and business intelligence delivers a streamlined workforce while providing superior customer service.

Features and process improvements include:

  • Budget Forecasting
  • Labor Scheduling
  • Timekeeping
  • Absence & Leave Tracking and Management
  • Compliance with state and federal labor laws
  • Workforce Data Analytics
  • Payroll Automation

Retail Workforce Management Services

  • Assessments
  • Implementations
  • Upgrades
  • Customized Training
  • Interface Design & Development
  • Integrations
  • Support Services

Decisive Workforce works with hospitals and healthcare organizations to assess, implement, upgrade and deploy first class workforce management solutions.


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